Connected Manufacturing Forum 2025

June 23 - 24, 2025

Ritz Carlton St. Louis, MO

Jenny Taylor

Lead, Digital Transformation and Innovation for XR/VR Duke Energy Corporation

Day Two – Tuesday, June 24, 2025

12:15 PM DEEP-DIVE INTERACTIVE WORKSHOP - Understanding Customer Personas for Effective VR Training

Before creating VR training solutions, it's crucial to first understand the problem you're solving and the customers who will use the training. In this workshop, we’ll focus on identifying and defining customer personas for VR training—such as office workers and field service personnel. Participants will collaborate to build detailed personas that highlight each group's unique challenges and goals, ensuring the training solution is effective and tailored to their needs. 

Key Points: 

  • Tailored Solutions: Learn how to create effective VR training by understanding customer personas. 
  • User-Centered Design: Build training programs that address specific challenges and goals. 
  • Collaborative Learning: Share insights with peers for a deeper understanding of user needs. 

Check out the incredible speaker line-up to see who will be joining Jenny.

Download The Latest Agenda