June 23 - 24, 2025
Ritz Carlton St. Louis, MO
Freshworks delivers modern customer and employee engagement software that helps manufacturers streamline operations, enhance customer satisfaction, and drive revenue. Built to be easy to implement and scale, Freshworks' unified platform combines customer service, IT service management, CRM, and marketing automation—giving frontline teams the tools they need to be faster, smarter, and more responsive.
For manufacturers facing growing customer demands, supply chain complexity, and internal system silos, Freshworks offers immediate impact: automate service workflows, reduce resolution times, and consolidate legacy systems into a single, intuitive interface. With built-in AI and robust reporting, manufacturers can optimize every interaction—whether it’s responding to distributors, managing support tickets, or collaborating across departments. Trusted by over 65,000 customers globally, including Bridgestone and Henkel, Freshworks brings enterprise-grade power at a fraction of the cost—perfect for fast-moving manufacturers who need modern solutions without the enterprise IT burden.